2nd INSURANCE CLAIMS MANAGEMENT CONFERENCE APAC

June 22-23, 2021

Virtual Event

Summary

The impact of COVID- 19 on the APAC insurance market is not to be underestimated. As a result of the global economic slowdown, the business performance of many companies in the region is going down, while the size of claims related to business interruption and liability is only increasing. In addition, the pandemic was not the only problem in 2020. Billions in insured losses occurred due to wildfires and floods, which were record-breaking. However, the APAC region has managed to recover much quicker than the rest of the world. Why did it happen and how it affects the management of insurance claims?

During the course of two days, regional claims experts and representatives of major insurers will try to answer both questions. Challenges related to COVID- 19, arise of business interruption claims, fraud digitalization, a rapid transition towards virtual, increase in class action cases, and the effect of climate change in catastrophe modeling will be addressed at the event.

Regional experts will gather virtually to share their views on the global and regional challenges and opportunities, and will try to answer the main question: “Will we come back to usual or has the world changed forever?”

MODULE 1

Market Overview & Trends

  • Long-term Impact on the Risk Landscape
  • Virtual Claims Assessment
  • PANEL DISCUSSION: The Impact of Covid-19 and Lessons Learned
  • Impact of Covid-19 on Health Claims

MODULE 2

Property & Casualty
  • The Uninsurable Conundrum
  • The Covid-19 Impact on the Ultimate View of Claims Through the Lens of an Actuary
  • Countering Fraud with Investigation, Analytical and Forensic Skills
  • PANEL DISCUSSION: Complex Claims Investigation

MODULE 3

Motor Claims
  • PANEL DISCUSSION: Contingent Business Interruption Claims
  • Challenges In Motor Third Party Claims And Road Ahead – Indian Scenario
  • Disrupting Fraud: Impact Of Covid-19 And Latest Market Tools Of Fraud Identification And Exposure

MODULE 2

Operations

  • Mental Health Claims
  • Litigation in Today’s Landscape
  • PANEL DISCUSSION: Directors and Officers (D&O) Insurance Claims
  • Talent and Skills: Maximizing the Potential of Each Team Member

Speakers

Syed-Asif-Hussain

DR. SYED ASIF HUSSAIN

Chief Underwriter – Head of Claims & New Business

Tata AIA Life Insurance

India

ANKIT ACHARYA

Head of Claims

ManipalCigna Health Insurance

India

SYDNEY SOO

Swiss Re International SE Singapore Branch

Goodyear Dunlop Tires Operations SA, Luxemburg

Singapore

Naveen-Tandon

NAVEEN R. TANDON

Vice President Claims

HDFC ERGO General Insurance

India

MANGESH GANDHI

Head of Claims

ManipalCigna Health Insurance

India

JAMES HAHM

Claims Counsel

Hannover Re

Australia

Deepak-Panchal

DEEPAK PANCHAL

Head of Claims

Reinsurance Group of America

India

ISKO INDRAWAN

Head of Automobile Claim & Special Investigation Unit

PT Asuransi Tokio Marine Indonesia

Indonesia

STEPHANIE ETOURNEAU

Head of Power, Construction, and Energy, Claims Solutions

Marsh Asia

Singapore

Robert-Riha

ROBERT RIHA

Head of Claims – Singapore, Manager of International Financial Lines – Asia

AXA XL

Singapore

RYAN BOYD

Head of Corporate Actuarial APAC

Allianz Partners

Australia

ABHAY KUMAR PAL

DVP and Head – Special Investigation Unit

Tata AIG General Insurance Company

India

Katy-Toolan

KATY TOOLAN

Head of Product and Underwriting Travel APAC

Allianz Partners

Australia

MAHAVEER CHANDIWALA

Chief Underwriting Officer & Head of Claims (Life & Health), South Asia

Munich Re

India

DR. SANDEEP SHARMA

Head of Claims – Health

IFFCO – Tokio General Insurance

India

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GUIDO GAVIO

Asia Complex Loss Director

Belfor

Singapore

BRUCE SWALES

Managing Director Asia-Pacific

Envista Forensics

Singapore

Sponsors

WHAT TO EXPECT

  • Market Trends and Innovations
  • Virtual Claims Assessment
  • Impact of Covid-19
  • Technologies and Coronavirus Claims
  • Fire/Explosion Claims
  • Complex Claims
  • Contingent Business Interruption
  • >100 Delegates
  • >20 Speakers
  • 5x Panel Discussions
  • Case Study
  • Global & Regional Experts
  • Networking Platform
  • Downloadable Presentations

Testimonials

“The content was extremely relevant for claims handlers” – LOLC Insurance, Sri Lanka

“It was quite pleasing experience. The conference covered the major topics of digital insurance…” – United Insurance, Nepal

“Great arrangement on topics and speakers” – Great American Insurance Company, Singapore

“Gained some new insights. Looks like the Singapore insurance industry still lagging behind the developing countries in claims handling” – EQ Insurance Company, Singapore

WHO SHOULD ATTEND?

Wide of range topics cover both Life and Non-Life sectors in insurance

  • Chief Claims Officers
  • Vice Presidents
  • Directors
  • Managers
  • Head of Claims
  • Claims Specialists
  • Associate Managers Insurance Claims
  • Fraud
  • Claims Adjusting
  • Claims Investigation
  • Forensic
  • Complex Claims
  • Catastrophe Modelling

Where and When?

June 22-23, 2021

Virtual Event

Get the PDF Brochure

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