Insurance Claims Management Conference APAC

Insurance Claims Management Conference APAC

June 18-19, 2019

Singapore

Summary

For the past fifty years, Asia-Pacific region has been developing in a way that no other region ever had. Millions of people have been lifted out of poverty, and successive waves of economies have made the transition to middle-income and even advanced-economy status. The times when the dependence on a foreign know-how are far gone. Markets like China, Japan, and South Korea are now leading global technological advance.

Healthy economic growth and rising disposable income will continue to boost demand for insurance products in the Asia-Pacific region. However, global political and environmental situation is forecasted to cause reduction in growth. Natural disasters, US-China Trade War, aging population – all these signs have Asian insurers worrying.

The main goal of our Insurance Claims Management Conference APAC is to initiate a conversation between Asia insurers, reinsurers, and regulators. A wide range of topics will be covered during our 2-day event, which will be hosted in Singapore, one of the most cosmopolitan cities in the world.

Day 1

  • What product development is underway?
  • Personalized claims: providing positive customer experience
  • A transition from manual to automated claims adjudication process
  • Establishing fraud resilience to detect fraudulent claims
  • Cyber risk: cyber insurance claims processing
  • Finding internal inefficiencies
  • Translating data into relevant information
  • Wearables and automation: health claims management
  • Panel Discussion: Adapting to enhancing regulatory requirements in the Asia-Pacific region

Day 2

  • Aerial Digital Imagery: the use of drones and satellites for improved damage assessment
  • Calculating probability of a loss in a catastrophe scenario
  • Managing multiple storm claims
  • Dealing with continuous rise in costs of operating vessels
  • Motor fraud claims: fighting large-scale fraud syndicates
  • Accurate loss reserving to claim settlement
  • Digital claims: investing in InsurTechs
  • Value added to the stakeholders
  • Case Studies: Business interruption and Large Claims – Asia-Pacific best practices

Video

Speakers

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Peter Van Zyl

CEO & President
PT Asuransi Allianz Utama, Indonesia

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Robert Riha

Head of Claims
AXA XL, Singapore

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Simon Johnson

Head of Claims
QBE Insurance, Singapore

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Apoorv Dabral

Head of Catastrophe Modelling
JLT Re, Singapore

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Ashok Kumar

Director, Underwriting and Claims
Cigna, Hong Kong

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Mark Burr

VP Head of Large and Complex Claims
Allied World, Singapore

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Catherine Carlyon

Head of Claims APAC
AXA XL, Australia

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Cees Werff

Founder & CEO
Claims Corporation Network, Netherlands

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Cedric Declercq

Practice Leader, Claims Manager
AXA XL, Singapore

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Ankit Jain

Senior Analyst, Claims Operations
Digit Insurance, India

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Kamlesh Manuja

SVP & Head of Business Operations and Customer Service
Edelweiss Tokio Life Insurance, India

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Ignatius Hendrawan

Vice President, Head of Claims
PT Asuransi Allianz Utama, Indonesia

Partners & Sponsors

Key Topics

  • Personalized claims: providing positive customer experience
  • Cyber risk: cyber insurance claims processing
  • Implementing the right KPIs for insurance operating costs reduction
  • Calculating probability of a loss in a catastrophe scenario
  • Managing multiple storm claims
  • Dealing with continuous rise in costs of operating vessels
  • Panel Discussion: Adapting to enhancing regulatory requirements in Asia-Pacific region
  • Case studies: Business interruption and large claims

Who Should Attend?

  • Insurers, Reinsurers
  • Regulators
  • TPAs
  • Solution Providers
  • IT companies

Why Should Experts Attend Our Event?

Where and When?

Singapore

June 18-19, 2019

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Insurance Claims Management Conference APAC

June 18-19, 2019
Singapore

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