11th Annual Insurance Distribution Forum

11th Annual Insurance Distribution Forum

NEW DATE: 8-9 October 2020

Lisbon, Portugal


As with any industry, each year, the insurance industry faces a number of challenges and opportunities as the market environment in which it operates gradually shapeshifts. Technology has grown its roots deep into nearly all markets and daily lives forcing businesses to adapt and use this change to their advantage. 

The 11th Annual Insurance Distribution Forum is going to be uncovering the realistic ways in which insurance companies can and should leverage modern technology to learn about their customers’ behavioral patterns and changing expectations and, most importantly, to satisfy them. With new customer expectations come transformative data regulations. Insurance providers must be able to apply data-driven optimization to their products within increased data and privacy laws. Bancassurance is an integral part of today’s insurance distribution processes. Our speakers are going to be exploring the ways in which technology is infiltrating these partnerships and the methods through which distribution channels and offers can be streamlined.  

Join us at our annual event in Lisbon to hear and network with experts from some of the world’s leading industry-players.   


  • Effects of emerging ecosystems on insurance distribution
  • Impacts & Opportunities: Era of digital transformation for insurance product distribution
  • Implementing analytics to automate and optimize insurance distribution
  • Adopting a strategic and proactive approach to leverage analytics
  • Overcoming challenges and obstacles for innovation implementation
  • The strategic move from insurance distribution to customer-centric ecosystems
  • Benefits that social media brings to the insurance distribution market


  • Vast possibilities of a powerful partnership – Bancassurance
  • Impact of InsurTech on Bancassurance & alternative distribution channels
  • Product development and innovation
  • Winning customer trust in a new banking normal
  • Brokers and partners of the new age – how to adapt to a digital environment
  • Agents and aggregators of the digital era
  • Impact of data in cross-selling insurance products


Insurance Distribution Forum



Steffen Krotsch

Head of Allianz Markets and Partnerships
Allianz Partners, Germany


Filippo Cinelli

Head of Customer Relationship Management
Generali Global Corporate & Commercial, Italy


Emanuele Scarnera

Head of Finance & Development
G-Evolution (fully owned subsidiary of Groupama), Italy


Juan Arsuaga

Managing Director
Lloyd’s Iberia, Spain


Harry van der Zwan

Head of Distribution, Customer & Commerce
NN, Netherlands


Andrew Holdway

Head of Business Development, Distribution – International and New Markets
AXA, Spain


Stuart Domingos

Head of Group Innovation
Zurich Insurance Company Ltd, Switzerland


Diogo Garrido

Head of Digital Delivery
Grupo Ageas, Portugal


Dawn Miller

SVP, Middle Market/SME, Industry Practices and Distribution
Chubb, UK


Pablo Robles

Head of Operations for Spain, Ireland & Portugal
Liberty Seguros, Spain





Crippa Carlalberto

Head of Digital Distribution & New Markets
Cattolica Assicurazioni, Italy


Francesco Costigliola

Head of Analytics & Data Science
Fidelidade, Portugal


Svein Skovly

Head of Innovation Lab
Fremtind Forsikring, Norway


Bharath Venepally

Head – Affinity and Partnerships


Chris Smith

Chief Global Brokers Officer
Mapfre, UK


Experts working in companies within insurance industries are welcome to join the event 2020, including:

Heads, Directors, Officers, Leads, Vice-Presidents, and Managers responsible for:

  • Insurance Distribution
  • Product Development
  • Business Development
  • Marketing
  • Sales
  • (Multi) Channel Development
  • Partnerships
  • Technology
  • Data and Analytics
  • Innovation
  • Risk Management
  • Customer Relationship Management
  • Bancassurance, Agents, Brokers

Where and When?

Lisbon, Portugal
8-9 October 2020

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and secure your place in time

11th Annual Insurance Distribution Forum

8-9 October 2020
Lisbon, Portugal

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Travel Insurance

When you travel to a conference it’s important that you’re protected from the unexpected, that is why we are pleased to introduce you to Voyager Insurance as our appointed travel insurance partner for Uni Global delegates.

Voyager Insurance, established in 1996, are an award winning global provider of travel insurance for leisure and business travellers. They offer 5 star products and services, all backed by a 24/7 emergency medical helpline. They offer a range of travel insurances to fit travellers various needs and budgets – all available online. They can even provide cover if you have travelled in a hurry and forgotten to arrange cover before you left!

We are pleased to introduce them to you and you can get a quote for single trips or multi-trips from them by clicking here.