12th Annual Insurance Claims Management Summit

23-24 February 2023

IN-PERSON

Berlin, Germany

1:1 Meetings

Make the best of the event by conducting 1 to 1 meetings with senior prospects and peers.

Key Note Presentations

Get in-depth knowledge from industry experts about the latest challenges and innovations your market place is facing.

Panel Discussions

Enjoy fruitful and passionate exchanges between leading experts

Round Table Conversations

Interact and debate within a smaller group of key industry practitioners about a particular chosen topic from our moderator.

Summary

CLAIMS IN THE BRAVE NEW DIGITAL WORLD

When it started to seem that the whole world got used to the pandemic, other unforeseen situations such as NatCats, geopolitical conflicts and sanctions arise. How does insurance industry adapt to these challenges and how do they affect insurance claims? How to avoid fraud, satisfy customers and stay competitive in the brave new digital world? What are the claims areas we need to pay attention to and why now sustainability matters more than before? When all risks are on the rise, it is crucial to manage all claims processes effectively not to lose it in such a fast-changing environment.

Don’t learn from your own mistakes. Meet 100+ insurance industry experts to get their valuable insights in Berlin, Germany, on 23 & 24 February 2023.

Topics

DAY 1
  • OPENING PANEL DISCUSSION: Adopting to the pandemic’s aftermath
  • Business interruption claims
  • Catastrophe modeling
  • Use of aerial imagery and satellite data to improve claims adjustment
  • Importance of insured declared values on Property Underwriting & Claims
  • Claims and social inflation
  • Never-ending battle: Fraudulent claims in the post-pandemic world
  • PANEL DISCUSSION: Digital Ecosystems, designing innovative solutions to enhance the customer experience
DAY 1
DAY 2
  • Claims automation vs human touch - reducing costs or getting loyal customers?
  • The Grenfell Tower Fire
  • Usage of modern technologies in auto insurance industry
  • Telematics technology and its influence on fleet insurance
  • PANEL DISCUSSION: Sustainability in claims: recognizing the impacts of ESG
  • Cyber security insurance – a must in the digital world
  • Motor Claims Virtuous Cycle
  • CLOSING PANEL DISCUSSION: The relevance of the insurance industry in today’s global economy
DAY 2

Speakers

Marc-Scheidegger

Marc Scheidegger

Global Chief Claims Officer Corporate Solutions

Swiss Re

Switzerland

Filippo Emanuelli

Filippo Emanuelli

Managing Director

BELFOR

Italy

Giuliano Basile

Giuliano Basile

Chief Claims Officer

Generali

Italy

Andrew-Pedler

Andrew Pedler

Head of Claims Client Relationships and Innovation

Liberty Specialty Markets

UK

Neil-Harrison

Neil Harrison

Global Chief Claims Officer, Commercial Risk Solutions

Aon

USA

Pablo Constenla

Pablo Constenla LLM

Head of Cyber Claims & Products – Cont Europe

Marsh

Continental Europe

Eberhard-Witthoff

Dr. Eberhard Witthoff

Independent Claims Expert

Former Munich Re

Germany

MARK-SEDLAK-02

Mark Sedlak

Head Of Sales

IN2 KOPER

Slovenia

Norberto Odorico upd

Norberto Odorico

Chief Claims Officer

UnipolSai Assicurazioni S.p.A.

Italy

Joerg Ahrens

Joerg Ahrens

Global Head of Key Case Management Long Tail

Allianz Global Corporate & Specialty SE

Germany

Paul Burgess

Paul Burgess

SVP, Global Head of Multi-National Claims

Sompo International

UK

Charles-Philippe Decori

Charles-Philippe Decori

Global Practice Leader, Property Claims

SCOR

USA

Fredrik Messel upd

Fredrik Messel

Director Large Claims

Protector Forsikring ASA

Norway

Cees-Werff

Cees Werff

Chairman and CEO

Claims Corporation Network Group

The Netherlands

Jan Larsen upd

Jan Larsen

Head of Claims & Corporate Solution

Topdanmark Forsikring A/S

Denmark

Rita Travassos

Rita Travassos

Senior Director – Group Head of Underwriting & Claims Motor

Grupo Ageas Portugal

Portugal

Horst Nussbaumer

Horst Nussbaumer

Chief Operating Officer

Zurich Gruppe Deutschland

Germany

Martin Schachtschneider

Martin Schachtschneider

Head of Business Development

BELFOR Deutschland GmbH

Germany

Adele-Sumner

Adele Sumner

Head of Counter Fraud & Financial Crime

RSA

UK

Sebastian Hartmann

Sebastian Hartmann

Technical Director

BELFOR Europe

Germany

Alex Dai

Alex Dai

V.P of Products

Jimi IoT

China

Registered Companies Include

Video

Testimonials

“Well organised, good numbers and interesting topics overall.”
– Manager – Senior Associate, Coris UK Ltd

“Great content, very informative, the panelists were also well prepared, good networking for my case as well.”
– International claims liquidator, Grawe Non-life JSC Skopje, North Macedonia

“Interesting topics, well organized, full of inspiring ideas, presentations ‘for future’.”
– Claims Manager, Colonnade Insurance, Slovakia

“The event was well organized, I would say, with the right timing of the speeches and with the possibility of iteration live or offline with the participants and speakers.”
– Client Cluster Manager, RGI S.p.A., Italy

“Excellent innovative and informative presentations. Great event to meet professionals of insurance claims. Definitely recommend this conference and waiting for the next event.”
– Head of Claims, Hualing Insurance, Georgia

“Very interesting and excellent interaction. Great job. Congratulations!”
– Sales Manager, omni:us, Germany

“Very good, innovative presentations regarding how technology will change the way of handling claims in the future.”
– Head of Green Card Department, Eurosig Insurance Company, Albania

“Informative, good interactivity, well balanced mix between theory & practical cases.”
– Claims Manager, Hiscox SA, Portugal

Who Should Attend?

  • Insurance companies:

    • Head of Claims Departments
    • Claims Managers (motor insurance, health, P&C, non-life, liability claims)
    • Managing Boards
    • Executive Directors, CEOs
    • Fraud Managers
    • Adjusters & forensic

    Insurance solution providers:

    • Business Development Departments
    • Sales Departments
    • Customer Relationship Departments

    InsurTech firms:

    • Head of data & analytics 
    • Business Partnerships Managers

    Law, consultancy & advisory firms focusing on claims handling
    Brokers
    Re-insurers

Where and When?

23-24 February 2023

Courtyard by Marriott Berlin City Center
Axel-Springer-Straße 55, 10117
Berlin, Germany

Get the PDF Brochure

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and secure your place in time

12th Annual Insurance Claims Management Summit

23-24 February 2023
Berlin, Germany