11TH ANNUAL INSURANCE CLAIMS MANAGEMENT SUMMIT

24-25 March 2022
IN-PERSON

Prague, Czech Republic

1:1 Meetings

Make the best of the event by conducting 1 to 1 meetings with senior prospects and peers.

Key Note Presentations

Get in-depth knowledge from industry experts about the latest challenges and innovations your market place is facing.

Panel Discussions

Enjoy fruitful and passionate exchanges between leading experts

Round Table Conversations

Interact and debate within a smaller group of key industry practitioners about a particular chosen topic from our moderator.

Summary

Over the time of a global pandemic insurance industry went through a number of changes that affected both insurance companies and their clients. Facing this new reality, industry players had to rapidly adapt, optimize and improve their claims management processes to operate successfully.

The years of 2020 and 2021 also brought cutting-edge innovations to the scene and made claims professionals think what the future holds for the sphere.

At the 11th edition of the Insurance Claims Management Summit speakers and delegates will speak about AI in claims handling, successful practices of claims management digitalization, improvement of customer experience and customers’ priorities, telematics in claims, claims ecosystem and partnerships. They will also touch upon mobile claims, climate events, claims transformation, customer-centricity and other trends shaping the future of insurance claims management.

Join these important discussions in Prague, Czech Republic, on 24-25 March 2022!

Topics

DAY 1
  • Claims in the post Covid-19 recovering economy
  • Data science & insurance claims management
  • Becoming proactive with the help of predictive analytics and AI
  • Implementation of integrated claims systems: mastering claims data management
  • Successful practices of claims management digitalization
  • Improving customers’ claims experience
  • Customer service innovations
  • D&O claims: major trends and tendencies
DAY 1
DAY 2
  • Modern technologies and new development ways in motor claim fraud management
  • Covid-19 impact on the auto insurance and motor claims
  • Telematics as a game-changer in handling claims
  • Climate events: the highest risk
  • Claims ecosystem: why partnerships matter
  • Fraudulent claims and ways to fight them
  • ‘Mobile’ claims: mobile apps in insurance claims management
DAY 2

Speakers

Arturo-Lopez-Linares

Arturo Lopez-Linares

Head of Claims

Axa

Spain

Neil-Harrison

Neil Harrison

Global Chief Claims Officer

Aon

USA

Norberto-Odorico

Norberto Odorico

Chief Claims Officer

UnipolSai Assicurazioni IT

Italy

Andrew-Pedler

Andrew Pedler

Head of Claims Client Relationships and Innovation

Liberty Specialty Markets

UK

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Hugo Fernandes

Claims Global Digital Platforms Lead

Portugal

Martin-Kroos

Martin Kroos

Head of Claims

Achmea

Netherlands

Patricia-Correia

Patricia Correia

Claims and Legal Office Manager

Tranquilidade

Portugal

Tamas-Tallarom

Tamas Tallarom

Head of Claim Handling

KÖBE Insurance

Hungary

Cees-Werff

Cees Werff

CEO and President

CCN Group

Netherlands

Marc-Scheidegger

Marc Scheidegger

Chief Claims Officer Corporate Solutions

Swiss Reinsurance Company Ltd

Switzerland

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Liz Ryan

Head of Performance & Insights (UK P&C Claims)

Zurich Insurance Company

UK

Emin-Ayik

Emin Ayık

Manager Claims Management Department

Anadolu Sigorta

Turkey

Anthony Madden

Anthony Madden

Managing Director

Intereurope

UK

Giuliano Basile

Giuliano Basile

Head of Claims

Generali

Italy

Video

Where and When?

24-25 March 2022

Prague, Czech Republic

Get the PDF Brochure

Register Now

and secure your place in time

11TH ANNUAL INSURANCE CLAIMS MANAGEMENT SUMMIT

24-25 March 2022
Prague, Czech Republic

To access the Event venue, attendees will need photo identification and one of the following:

  • an EU Digital Covid Certificate; or
  • a valid vaccination or recovery certificate issued by a third country, under reciprocal conditions including Albania, Andorra, Switzerland, Faroe Islands, Israel, Iceland, Liechtenstein, Morocco, Monaco, North Macedonia, Norway, Panama, San Marino, Turkey, United Kingdom, Ukraine, The Vatican; or
  • a valid negative PCR test from within the last 72 hours; or
  • a valid negative antigen test from within the last 24 hours.

Uniglobal Events, spol. s r. o. (as “Uniglobal”), Narodni str. 17, Praha 1, 110 00, Czech Republic (Company registration no: 24804576)
EU VAT registrations: Austria: ATU67000345 | Czech Republic: CZ24804576 | Germany: DE280822141 | Portugal: PT980641411 | The Netherlands: NL824281548B01
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