2nd INSURANCE CLAIMS MANAGEMENT CONFERENCE APAC

2nd INSURANCE CLAIMS MANAGEMENT CONFERENCE APAC

June 22-23, 2021

Virtual Event

Summary

The impact of COVID- 19 on the APAC insurance market is not to be underestimated. As a result of the global economic slowdown, the business performance of many companies in the region is going down, while the size of claims related to business interruption and liability is only increasing. In addition, the pandemic was not the only problem in 2020. Billions in insured losses occurred due to wildfires and floods, which were record-breaking. However, the APAC region has managed to recover much quicker than the rest of the world. Why did it happen and how it affects the management of insurance claims?

During the course of two days, regional claims experts and representatives of major insurers will try to answer both questions. Challenges related to COVID- 19, arise of business interruption claims, fraud digitalization, a rapid transition towards virtual, increase in class action cases, and the effect of climate change in catastrophe modeling will be addressed at the event.

Regional experts will gather virtually to share their views on the global and regional challenges and opportunities, and will try to answer the main question: “Will we come back to usual or has the world changed forever?”

MODULE 1

Market Overview & Trends
  • Long-term Impact on the Risk Landscape
  • Virtual Claims Assessment
  • PANEL DISCUSSION: The Impact of Covid-19 and Lessons Learned
  • Impact of Covid-19 on Health Claims

MODULE 2

Property & Casualty
  • The Uninsurable Conundrum
  • The Covid-19 Impact on the Ultimate View of Claims Through the Lens of an Actuary
  • Countering Fraud with Investigation, Analytical and Forensic Skills
  • PANEL DISCUSSION: Complex Claims Investigation

MODULE 3

Motor Claims

  • PANEL DISCUSSION: Contingent Business Interruption Claims
  • Challenges In Motor Third Party Claims And Road Ahead – Indian Scenario
  • Disrupting Fraud: Impact Of Covid-19 And Latest Market Tools Of Fraud Identification And Exposure

MODULE 4

Operations

  • Mental Health Claims
  • Litigation in Today’s Landscape
  • PANEL DISCUSSION: Directors and Officers (D&O) Insurance Claims
  • Talent and Skills: Maximizing the Potential of Each Team Member

Speakers

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DR. SYED ASIF HUSSAIN

Chief Underwriter – Head of Claims & New Business
Tata AIA Life Insurance
India

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NAVEEN R. TANDON

Vice President Claims
HDFC ERGO General Insurance
India

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DEEPAK PANCHAL

Head of Claims
Reinsurance Group of America
India

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ROBERT RIHA

Head of Claims – Singapore, Manager of International Financial Lines – Asia
AXA XL
Singapore

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KATY TOOLAN

Head of Product and Underwriting Travel APAC
Allianz Partners
Australia

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GUIDO GAVIO

Asia Complex Loss Director
Belfor
Singapore

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DR. SASWAT DAS

AVP, Head of Asia Underwriting & Claims Practices
Manulife
Singapore

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ANKIT ACHARYA

Head of Claims
ManipalCigna Health Insurance
India

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MANGESH GANDHI

Head Legal Claims
Bajaj Allianz General Insurance
India

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ISKO INDRAWAN

Automobile Claims Manager
PT Asuransi Tokio Marine Indonesia

Indonesia

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RYAN BOYD

Head of Corporate Actuarial APAC
Allianz Partners
Australia

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MAHAVEER CHANDIWALA

Chief Underwriting Officer & Head of Claims (Life & Health), South Asia
Munich Re
India

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SYDNEY SOO

Head of Claims APAC
Swiss Re International SE Singapore Branch
Singapore

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JAMES HAHM

Claims Counsel
Hannover Re
Australia

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STEPHANIE ETOURNEAU

Regional Claims Director
Marsh Asia
Singapore

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ABHAY KUMAR PAL

DVP and Head – Special Investigation Unit
Tata AIG General Insurance Company
India

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DR. SANDEEP SHARMA

Head of Claims – Health
IFFCO – Tokio General Insurance
India

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BRUCE SWALES

Managing Director Asia-Pacific
Envista Forensics
Singapore

Sponsors

WHAT TO EXPECT

  • Market Trends and Innovations
  • Virtual Claims Assessment
  • Impact of Covid-19
  • Technologies and Coronavirus Claims
  • Fire/Explosion Claims
  • Complex Claims
  • Contingent Business Interruption
  • >100 Delegates
  • >20 Speakers
  • 5x Panel Discussions
  • Case Study
  • Global & Regional Experts
  • Networking Platform
  • Downloadable Presentations

Testimonials

“The content was extremely relevant for claims handlers” – LOLC Insurance, Sri Lanka

“It was quite pleasing experience. The conference covered the major topics of digital insurance…” – United Insurance, Nepal

“Great arrangement on topics and speakers” – Great American Insurance Company, Singapore

“Gained some new insights. Looks like the Singapore insurance industry still lagging behind the developing countries in claims handling” – EQ Insurance Company, Singapore

WHO SHOULD ATTEND?

Wide of range topics cover both Life and Non-Life sectors in insurance

  • Chief Claims Officers
  • Vice Presidents
  • Directors
  • Managers
  • Head of Claims
  • Claims Specialists
  • Associate Managers Insurance Claims
  • Fraud
  • Claims Adjusting
  • Claims Investigation
  • Forensic
  • Complex Claims
  • Catastrophe Modelling

Where and When?

June 22-23, 2021
Virtual Event

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Insurance Claims Management Conference APAC

June 22-23, 2021
Virtual Event

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