Few Startups that has taken lead and can help corporations within the Travel and Tourism industry endure this situation.
Unfortunately, many startups will not survive the impact of Covid-19. We’re already seeing tons of layoffs and startups having to switch their full-time employees to part-time. Startups that already had a short runway before the crisis will be hit at an accelerated rate. At the same time, we’ve seen an impressive number of startups quickly pivot or develop additional solutions for Covid-19 applications in the areas of prevention, detection, disruption management, and operational efficiency, which has showcased the agility of these founders.
RubiQ is a Tel-Aviv based startup that helps airlines reduce significant overload on call centers and streamline passengers’ rebooking and refund processes. In the current situation, process automation is key.
RubiQ offers Aircules, a white label AI-powered mobile solution which keeps the passengers updated and allows them to rebook from personalized alternatives.
Bespoke is helping the Japanese government to effectively communicate with travelers in Japan in multiple languages to combat the pandemic. They do it with Bebot, one of their products, that they describe as an “AI concierge”.
With Bespoke, Japanese residents and travelers can ask the chatbot different questions about their health or the virus (such as symptoms, treatment or preventive measures).
Face++ is a Chinese company which empowers infrared cameras with computer vision technologies for rapid deployment at airports and subway stations in China, to detect and track individuals with fever. This allows staff to complete all body temperature screenings without close physical contact, thus reducing the chances of contagion.
Gartner predicts that by 2024 “organizations will lower operational costs by 30% by combining hyper-automation technologies with redesigned operational processes”. This fact, combined with the current situation, will push organizations to cut costs, and automation is one of the best ways to do that.
Paanini has developed a solution called JiffyRPA, that combines enterprise-grade RPA with intelligent data capture, advanced analytics and artificial intelligence to deliver measurable impact on productivity, efficiency and profitability for global enterprises.
JiffyRPA’s intelligent automation capabilities can convert unstructured, semi-structured and hand-written data into structured data before automating corresponding processes. This way unstructured data becomes structured making it clean and usable for automation of various related processes.
Automation Hero combines Robotic Process Automation (RPA) with AI to form an intelligent process automation (IPA) platform. By automating repetitive and time-consuming tasks, Automation Hero improves productivity and drives more successful outcomes.
The platform of this San Francisco-based startup is personified by Robin, a virtual personal assistant, to create an approachable integration between AI and humans.
Sitata is another company working in disruption management. They offer a mobile-based platform that provides travelers with pre-trip health and safety advice, real-time monitoring of travel disruptions, and automated safety check-ins with real-time assistance.
With the COVID-19 outbreak, airlines are learning a lot about how to better manage trip disruptions, and startups such as Sitata can help them improve their service.