Calendar of events
Key topics
* Study the influence of business dynamics on operational structure & efficiency
* Learn the importance of cost & performance optimization
* Determine the operational management risk concerns and impacts during the current crisis
* Gain an insight into innovative approaches for operational management : Operational Excellence
* Examine the impact of back office optimization on cost saving and ROI (Return on Investment)
* Analyse the importance of operational services to client relationships
* What areas of our operations do we really need to outsource?

